Forgot My Joinbareng Account and Can No Longer Access It. What Should I Do?

If you can no longer access your account due to a forgotten password or other issues, here are some solutions you can try:

Reset Your Password

One way to recover your account is by resetting your password, provided you still remember the email associated with your account. Follow these steps to reset your password using the "Forgot Password" feature:

1. On the homepage, click "Login"
2. Click "Forgot Password?"
3. A Forgot Password pop-up will appear. Enter the email you used to register on JoinBareng, then click "Send Password Reset Link"
4. Check your email inbox for a password reset email from JoinBareng and open it
5. In the email, click "Reset Password"
6. You will be redirected to the password reset page
7. Enter a new password that you will use going forward
8. Click "Reset Password" to save your new password

Contact Us As Soon As Possible

If you have tried resetting your password but are still experiencing issues, or if you do not remember the email associated with your account, please contact us immediately via the following link: https://joinbareng.com/en/articles/how-to-contact-joinbareng

We will be happy to assist you in resolving this issue.