Privacy Policy

Introduction
Welcome to Join Bareng! Your privacy is our top priority. This Privacy Policy explains how we collect, use, store, protect, and share your personal data when using our platform. By using our services, you agree to the collection and use of your information in accordance with this policy.

If you have questions about this policy, please contact us using the details provided below.

Information We Collect
We collect the following information to provide the best service:

1. Personal Data
   • Full name
   • Email address
   • Date of birth
   • Password
   • Phone number
   • Account information (e.g., your subscription platform accounts)

2. Technical Data

• Cookies
• Activity logs

1. Other Data
   • User preferences

How We Collect Data
We collect data through:

1. Direct Interaction : When you register, use our services, or contact us.
2. Automated Technologies : Via cookies, server logs, and tracking tools.
3. Third Parties : Payment data processed by payment service providers.

Purpose of Data Usage
We use collected data to:

• Process and provide shared subscription services.
• Facilitate group sharing and payment management.
• Enhance user experience, including payment reminders.
• Process transactions securely.
• Comply with legal obligations.
• Detect and prevent platform misuse.

Sharing Information with Third Parties
We do not sell your personal data. However, data may be shared with:

• Payment Service Providers : To process transactions.
• Legal Authorities : If required by law.

All third parties must maintain data confidentiality and security.

Storage and Data Protection
We implement security measures to protect your data, including:

• Encryption to prevent unauthorized access.
• Restricted access to authorized personnel only.
• System monitoring to detect security threats.

Data is retained only as long as necessary for service provision or legal compliance.

User Rights
As a user, you have the right to:

1. Access Data : Request a copy of your personal data.
2. Correct Data : Update inaccurate information.
3. Delete Data : Request deletion, except where legally required.
4. Withdraw Consent : Opt out of specific data uses at any time.

Contact us to exercise these rights.

Product Info and Offer Emails
We may send emails with product information and offers to your account email address. Examples: reminders about unpaid orders, updates when a group subscription you viewed is almost full or has just filled, and new products in categories you have ordered from. We send at most one such email per day.

You can stop receiving them at any time using the unsubscribe link at the bottom of each of these emails, or by turning off "Receive news and offers from JoinBareng by email" in your account profile. Transaction and account security emails (such as invoices, payment receipts, and verification codes) are still sent because they are required to provide the service.

Cookies and Tracking Technologies
We use cookies to:

• Remember user preferences.
• Analyze platform usage to improve services.
• Personalize user experience.

You may manage or disable cookies via browser settings, though this may affect platform functionality.

Access for Children
Join Bareng is not intended for children under 13. We do not knowingly collect data from minors. Parents/guardians should notify us if their child provides information.

Compliance with Law
We adhere to Indonesian data protection regulations, including the Electronic Information and Transactions Law (UU ITE) .

Changes to Privacy Policy
We may update this policy periodically. Changes will be published here with the latest revision date.

Last Updated : 12 October 2026

Contact Information
For questions, complaints, or data-related requests, contact:

• Email : [email protected]