My Bank Account Ownership Document Was Rejected. What Should I Do?

If the bank account ownership document you uploaded was not accepted by the Admin, follow these steps to resolve the issue:

1. Visit the Profile Review Page
2. Click the profile icon in the top right corner.
3. In the menu selection, click "Personal Information".
4. On the left-side menu, select "Bank Account".
5. On the bank account details page, check if the status shows "Rejected".
6. Review the reason provided by the Admin for the rejection.
7. Re-upload your bank ownership document, ensuring that you avoid the previous mistakes so that it can be successfully verified.

For more details on how to upload your bank account ownership document, please visit this article: https://joinbareng.com/en/articles/how-to-add-your-bank-account-on-joinbareng