My Profile Verification Document Was Rejected. What Should I Do?

If your uploaded personal document was not accepted by the Admin, follow these steps to resolve the issue:

1. Visit the Profile Verification Page
2. Click the profile icon in the top right corner.
3. In the menu selection, click "Profile Verification".
4. Scroll down to check the details on why your document was rejected.
5. Click on the document upload history.
6. A pop-up will appear displaying the uploaded document along with the reason for rejection.
7. Re-upload the document, ensuring you avoid the same mistakes so that it can be successfully verified by the Admin.

For more details on how to upload personal documents, please visit this article: https://joinbareng.com/en/articles/how-to-verify-your-profile