What Should I Do If the Host Doesn't Respond?

Host Does Not Respond to My Subscription Request

Please note that the host has a maximum of 48 hours to accept or decline your request to join the shared subscription.

If your request has not been responded to within more than 48 hours, please contact us via this link: https://joinbareng.com/en/articles/how-to-contact-joinbareng

Host Does Not Reply in the Group Chat

When you send a message to the host via the group chat, they will also receive an email notification. If there is no further response after some time, do not hesitate to contact us immediately via this link: link. We will assist you in resolving the issue.

Sending a Message to the Host via WhatsApp

If the host does not respond in the group chat but has provided their phone number, you can send them a short message via WhatsApp and explain your request. If they still do not reply, you may also call them directly.

Joinbareng is a trust-based sharing platform for splitting subscriptions. Some hosts may respond faster than others.