How Long Does It Take to Receive a Refund?

If you have requested a refund, our team will process your request as soon as possible. You will receive an update from our team within a maximum of 48 hours after the request is submitted.

Once the request is validated, the refund will be immediately transferred to your digital wallet. Please make sure to check your transaction history.

If your refund request is denied, it means the reason for your request does not meet the terms and conditions of Joinbareng. Please learn more about the reasons in the following article link https://joinbareng.com/en/articles/in-what-cases-can-i-request-a-refund